Terms & Conditions

The following Terms & Conditions apply to the use of this website.

1. Effective Date

This Agreement was last updated on October 16, 2011.

2. Acceptance of Terms

The use of this website, www.theonlineprinter.co.nz and the site related services will constitute a legally binding agreement between you and the site’s owner, Big Q Limited. It is your responsibility to carefully read the Terms and Conditions before using this website. If you do not agree with any part of the Terms and Conditions, you must not access or use this website or any of the information held within the website.

3. Changes in Terms & Conditions

We reserve the right to modify, change or update this Agreement anytime and for any reason without notice.

The Online Printer also has the right at any time to change the website, its content, the information held within, the products and the prices of the products that feature on the website without notice.

4. Definitions

“Seller” refers to The Online Printer

“Buyer” refers to anyone buying the services and/or products offered on this website.

“Goods” refer to any service and/or products offered on this website.

5. Orders and Specifications

All Goods are offered for sale subject to availability and subject to the Seller’s acceptance of the order.

The Seller reserves the right to reject any order without reasons for doing so.

No order is deemed accepted by the Seller until the order is confirmed through payment and accepted by the Seller.

The Seller at all times will endeavour to display and describe all information on this website as accurately as possible, but will not be held responsible for any unintentional inaccuracies in information, product specification and price that is displayed on this website unless responsibility is accepted by the Seller.

6. Price, Payment and Currencies

All prices displayed on the website are exclusive of GST and a GST of 15% will be added on to the final value of the Buyer’s order during the check out process.

Payment for purchase of Goods on this website must be made through the payment options chosen by the Seller, at the time of order placement. Payment in full will be taken at this time.

Payment of any kind for Goods available on this website will be made in New Zealand currency.

The Buyer undertakes that all contact and payment details provided to the Seller for the purpose of purchase will be correct and that the Seller reserves the right to obtain validation of the Seller’s credit card, debit card or PayPal details before accepting the order.

7. Delivery

The Seller reserves the right to choose a suitable method of delivery to the address supplied by the Buyer.

The Seller will endeavour to process the order and have available the Goods purchased by the Buyer within the time period stated for each item. Any number of days quoted for delivery of the Goods are indications only and the Seller will not be held responsible for any loss or expenses that are borne by the buyer due to delay in delivery.

The Buyer will have to sign the required proof of delivery when asked by the courier provider on receipt of the Goods purchased from the Seller. The signature will constitute conclusive evidence against the Buyer of receipt of the quantity of Goods indicated.

The Seller reserves the right to make deliveries by instalments. When Goods purchased are delivered in instalments, each separate delivery constitutes a separate contract. If the Buyer has a claim in respect of any one or more of the instalments due to delivery failure, the instalments cannot be treated as a whole.

The Seller is under no obligation to compensate the price of delivery or the Goods purchased if the Buyer wrongfully fails to take delivery of the Goods.

Once received, the Goods purchased cannot be returned to the Seller except under the conditions stated in Condition 8 below.

8. Returns, Refunds and Cancellation

The Buyer shall have the right to cancel any order for Goods only in the following circumstances:

(i) if the Seller has failed to deliver the Goods ordered within 28 days after the initial date of approved order (Excludes any delays caused by buyer).
(ii) in the case of faulty or damaged Goods found at the earliest opportunity. The Buyer shall be deemed to have inspected the Goods on delivery of the Goods and no longer than 14 days after receipt.

In the case of non-delivery within 28 days, the Seller shall be responsible for all sums paid in respect of the delivery and re-delivery charges of the Goods in question.

Except in respect of faulty or damaged Goods, nothing in these Terms and Conditions will give the Buyer rights of cancellation in regard to the Goods which by nature have been personalised to the Buyer’s specifications.

In the case of faulty or damaged Goods, the Seller must return the Goods in question, unused and in their original packaging, to the Seller. The Seller will either replace the Goods in question or offer a credit refund to be used on the website. The Seller has sole discretion in choosing the method of compensation.

In no circumstances will the Seller be required to make a credit card or a cash refund.

Notice of cancellation must be made by email. help@theonlineprinter.co.nz

9. Limitation of Liability

The Seller will not be liable in any way for loss, damage, costs or expenses arising directly or indirectly from any failure of delay in performing any obligation under this contract.

The Seller will not be liable in any way from direct or indirect damages for any use of theonlineprinter.co.nz website.

10. Intellectual Property

This website is owned by the Seller. The Seller owns the copyright with respect to all content on this website. All rights to content, services, and server information are reserved.

11. Rights to Artwork

Through the use of the website, the Buyer acknowledges that the Seller is a service provider. The Seller assumes that the Buyer has the rights to the artwork which is provided to the Seller and in no circumstances will the Seller be responsible for any copyright infringements borne by the Buyer.

12. User Suspension and/or Termination

The Seller, in its sole discretion, reserves the right to suspend or terminate the Buyer’s user registration for violating the Seller’s policies.

13. Removal/Rejection of Material

The Seller reserves the right at any time with or without the Buyer’s prior consent to discard from this website all personal information, data and artwork and all other materials of the Buyer and to prevent the Buyer from gaining access to any such data on this website.

The Seller has the right to reject any materials which is considered to be obscene, in bad taste or inappropriate.

14. Data Protection

The Seller collects personally identifiable information from the Buyer for the use of this website.

The collected data is used to check credit card details, to pay the Buyer’s account and to communicate with the Buyer.

The Seller is committed to protecting the Buyer’s personal information and in no circumstances will the Buyer’s information be passed on to third parties without consent except for legal reasons.

The Buyer reserves the right to edit or cancel his/her account without notice.

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